Cookie Policy

What is this Policy?

This Policy aims to help you understand what Cookies are, how we use them and what choices you have about them. Cookies and their use are regulated under the Privacy and Electronic Communications Regulations (PECR). Their use by UK businesses is supervised by the Information Commissioner’s Office (ICO). This Policy should be read alongside our Website Privacy Policy which explains how we use any personal data collected through Cookies. This Policy applies to the websites operated by Heligan Group UK LLP (registered in England and Wales, number OC432364, registered office St Philip’s House, 4 St Philip’s Place, Birmingham, B3 2PP) for Heligan Group.

‍What are Cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device which uniquely identify your browser or device. The Cookie has a unique ID assigned to your device. On its own, a Cookie does not usually contain information such as your name or email address, but the unique ID it holds can be linked to other information about you, for example if you complete a form on our website or are signed in to a social media platform. The software on your devices can store Cookies and then send them back to our website when you visit it.

Other technologies, such as pixels and tags, work in a similar way to Cookies. In this Policy we refer to all of them as Cookies.

What are Cookies used for?

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Some Cookies are also used to measure advertising and to show you relevant adverts on other platforms. Without Cookies, our website would not be able to ‘remember’ anything about its visitors.

What types of Cookies does Heligan Group use?

Heligan Group UK LLP uses four categories of Cookies: Necessary, Functional, Analytics and Advertisement. Necessary Cookies are always on. We only use Cookies marked “No” in the Essential column of the table below if you agree to them through our cookie banner. You can find out more about each Cookie category below.

Necessary

These Cookies are necessary because they enable you to navigate the service and use its features. They cannot be switched off in our systems because they help our website function properly. These types of cookies are typically set in response to actions taken by you, such as setting your privacy preferences. You can configure your browser to block or alert you about these, but doing so may cause some parts of our website to not work.

Functional

These Cookies support how our website runs, for example by helping us manage website traffic and by recording your choices about some of the tools we use.

Analytics

Measurement or analytics Cookies track aggregate site performance, web speed, traffic sources, video plays, and other aggregate data across the site. These Cookies help us understand which pages of the website are the most or least popular. They help us observe how visitors navigate the site. These Cookies use unique identifiers to distinguish visitors, and we use the information to produce reports about how our website is used. If you choose not to allow these Cookies, then we will not know you have visited our site, and we won’t be able to monitor its performance in relation to your visit.

Advertisement

These Cookies are set by us and by third parties, such as HubSpot and the social media platforms we advertise on. HubSpot Cookies help us understand how visitors and contacts interact with our website. Cookies set through social media advertising tags and pixels recognise visitors who arrive from our adverts. They allow us to show relevant adverts to those visitors on social media (retargeting) and to measure and evaluate how our advertising and marketing performs. The platforms may link this information to your account with them. We only use Advertisement Cookies if you agree to them.

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How long will Cookies stay on my device?

The length of time a Cookie will stay on your computer or mobile device depends on whether it is a “Persistent” or a “Session” Cookie. Session Cookies will only stay on your device until you stop browsing and then are deleted. Persistent Cookies stay on your computer or mobile device until they expire or are deleted. They allow your preferences to be remembered. As a user, you can delete previously set persistent Cookies manually or configure your own browser to delete Cookies.

First and third party Cookies

We use both first and third-party cookies, set by Heligan Group UK LLP and by third parties, which include:

Cookie Type	Cookie Name	Purpose	Duration	Essential
Necessary	PHPSESSID - Heligan	This cookie is used to provide functions across pages.	session	Yes
	__cf_bm	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.	1 hour	Yes
	rc::a	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks	never expires	Yes
	rc::c	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.	session	Yes
	_GRECAPTCHA	Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.	6 months	Yes
	rc::f	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.	never expires	Yes
	rc::b	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.	session	Yes
	cookieyes-*	CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.	1 year	Yes
	cookietest	The cookietest cookie is typically used to determine whether the user's browser accepts cookies, essential for website functionality and user experience.	session	Yes
Functional	_cs_c	The cookie is used by Content Square to save the user consent to be tracked.	1 year 1 month	No
	li_gc	Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes.	6 months	No
	lidc	LinkedIn sets the lidc cookie to facilitate data center selection.	1 day	No
Analytics	_ga	This cookie is used to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising.	1 year 1 month 4 days	No
	_ga_*	This is a cookie used by google analytics to store and count pageviews.	1 year 1 month 4 days	No
	_cs_id	This cookie is used to store the ContentSquare's user identifier ID.	1 year 1 month	No
	_cs_s	This cookie is used to store the number of page's viewed by a visitor within the session for ContentSquare's solution.	1 hour	No
	_cs_root-domain	Stores the URI-encoded main domain name of the site	session	No
	_cs_same_site	Checks if the browser supports the SameSite flag	session	No
Advertisement	__hstc	Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).	6 months	No
	hubspotutk	HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.	6 months	No
	__hssrc	HubSpot cookie sets this cookie to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.	session	No
	__hssc	HubSpot sets this cookie to keep track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (which increments with each pageview in a session), and session start timestamp.	1 hour	No
	bcookie	Set by LinkedIn through the LinkedIn Insight Tag to recognise visitors who arrive from our LinkedIn adverts, allow us to show relevant adverts to them on LinkedIn (retargeting) and measure how our advertising performs.	1 year	No

How to manage your Cookie choices

You can accept or reject Cookies that are not Necessary, and change or withdraw your choice at any time, through the CookieYes preference centre. Withdrawing consent stops those Cookies being used from that point on.

Rejecting Advertisement Cookies will not stop you seeing our adverts, but they will not be based on your visits to our website. You can also manage the adverts you see in your advertising settings on each social media platform, and you can configure your browser to block or delete Cookies.

Changes to this Policy and contacting us

We will update this Policy when the Cookies we use change. This Policy was last updated on 26/10/26. If you have any questions about our use of Cookies, please contact us at [email protected]