Arquebus Solutions

Partners since 2021

Sector: 

Crime Prevention

Location: 

Stratford-upon-Avon, UK

arquebus.uk

Arquebus is a specialist software and consultancy business helping governments improve firearms registration, licensing and wider efforts to tackle gun crime. Heligan invested in Arquebus because of its unique market position, deep domain expertise and the clear growth potential of its software platform. The opportunity is significant: many governments still rely on outdated paper-based processes or spreadsheets, creating strong demand for modern systems that deliver better control, visibility and operational insight.

Like many businesses serving government customers, Arquebus also faces familiar challenges. Long procurement cycles, complex stakeholder groups and cost-led buying processes can all slow commercial progress, even where the operational value of the solution is clear.

Arquebus Solutions at a glance

50+

countries across 4 continents that Arquebus has helped with SALW control

10,000

Automated Ballistic Identification
case reviews completed annually

71%

percentage of global homicides
that involve firearms

Read full transcript Collapse transcript

I'm Greg Easter. I'm a partner at Heligan Group. Within our investments division, I am the investment director on Arquebus Solutions. I work with the management team and the board there to support the business in their growth journey on a day-to-day basis.

So Arquebus is a specialist consultancy and software provider. They work with governments globally to help them solve gun crime. So Arquebus's consultancy is all around gaining control over firearms through registration and licensing. Arquebus is completely unique. There's no business globally with the unique range of skills and products. The business has redeveloped its software over the last couple of years, adding new features. There is lots of interest globally, and we're supporting them in unlocking doors where our network can help to do that, but also challenging the management team and working with them to develop their commercial strategy.

The key opportunity for Arquebus is delivering on the growth potential within its software. Governments globally haven't invested in the type of software that Arquebus provide. They all register and license firearms, often using spreadsheets or paper-based systems. Arquebus's solution brings a completely different level of control and insight to nation-states and law enforcement professionals. So the challenge for Arquebus is to get their software out there and help nation-states to fight gun crime.

The key challenge for Arquebus, given the nature of its customer base, is its sales cycle. Typically, its products are sold through government procurement processes to people that don't understand the product and are focused on cost rather than outcomes, which means it takes a long time to grow the pipeline and ultimately deliver.

So Heligan's on-sector model really helps with our investment in Arquebus versus a more generalist offering. There's two key ways in which our on-sector offering has helped. Firstly, in making the original investment, we were able to bring individuals from a law enforcement background that deeply understand what the users of Arquebus's software and solutions would be looking for in order to assess whether or not it would be a good investment. Secondly, the networks and relationships that our law enforcement-focused individuals have has enabled us to really help Arquebus to build a broad pipeline of opportunities across the globe and make people better aware of what they have to offer. A generalist investment house wouldn't be able to make the same level of assessment of Arquebus's products and solutions and wouldn't have the network to help them to get to market in a way that we have been able to. With Arquebus, Heligan's network has really made the difference in opening up doors in areas that they wouldn't have otherwise been able to get into. We have a senior team of ex-law enforcement professionals who've got great networks globally, which enables us to make introductions to the business to demonstrate their software and offering that wouldn't be available to other investors.

Heligan’s support

Heligan’s investment in Arquebus has combined capital with specialist sector support designed to help the business scale in a complex international market. Heligan brought law enforcement expertise into the original investment process, giving the business the benefit of real end-user insight and a sharper assessment of its software’s operational value.

Since then, Heligan has helped Arquebus build international pipeline by opening doors, making introductions and increasing awareness of its offering among relevant government and law enforcement audiences. For founders in government-facing software, security technology and specialist consultancy markets, this reflects Heligan’s approach: bringing sector knowledge, trusted networks and practical commercial support that helps ambitious businesses gain traction and grow with confidence.

James

Arquebus works with governments, NGOs, and donors to turn the tide and improve firearms control, deploying its specialist expertise and digital firearms licensing and registration solutions, to reduce firearms misuse, proliferation, and trafficking. We have one goal in mind - to make communities safer. Heligan Group  work to compliment our team, providing strategic, communications and financial advice and support. We can plan the business growth to create a long-term stable business, that does good in the world, because of their supportive culture.”

 

James Hopper

CEO Arquebus

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